WTT365 is a Web developed interactive sales product. It actualized the on-line service and active sales in an interactive function. Visitors no need to download any control. You just login the corporate web site and easily to communicate with other online Corporate people.
WTT365 Three Main Functions
• Active Sales — according to the guest visit trail, operator will know the guest preference for which categories, web pages, products and services. Provide specific services actively, enhance your sales and quality of service.
• On-line reception — when any customer visits your corporate web, they can contact your on-line customer services representative any time and got the appropriate services immediately. Improve your corporate image and quality of service.
• Web statistics — is a management, statistic, analysis tools.
Provide you with a complete visitor tracking analysis and hit rate of the web site.
Extensive Lists (Pages, Referral Links, Search Engines, Keywords, etc...)
Tracks what ISP, City, State & Country your Visitors are from
Visitor Path Tracking
Stats by Hour, Day, Month and Year
Much more
Provide the various analysis data for the decision maker to assess the web sales result and customer services quality. Corporate can enhance your resources and strategic base on such accurate data.
Characteristic Functions
Q&A by intelligent robots, intelligent assignment, video, audio, interactive short messages, notification of group working, advertising effect analysis, keep communication.
Specially Features
visitors filtering, unlimited maximum number of department employees, files transmission, frequent visitor identification, reporting visitors’ online status, visitors’ information analysis, web traffic statistic, keeping track of visitors, logo customizing, dialogue transferring and multi-languages version, etc.
Visitor Permanent Identification — realized the permanent identification by user-defined name, contact, notes and useful information.
Follow up every business partner — record of useful business information is used to analysis the request form customers and to make the service subtly.
Talk forwarding — forwarding the incoming call flexibly to professional on site support to provide the individual service.
Automatic create the code of script — the installation WTT365 is simple and no need the difficult professional skill.
Offline Message Reminder — record all the messages when offline. No slip every business opportunity away.
Name Card — user-defined name card of customer including name, Tel., address, email, website etc. to make all the information clearly and unify even to improve the enterprise image.
Management of the online support — Flexible online support management, enterprise may be required at any time to change amount of online support, and for division management.
Internal Correspondence — flexible correspondence and transformation of the communication and documents within onsite support team.
Common language settings — common response can help on site support to enhance the working efficiency.
Upgrade automatically — launched the latest version with upgrade automatically.
Web Style Setup — “ List "," embedded "," float "," “user-defined”, multimode to face the individual need of the customer.
Documents transformation — realized two-way transmission between on site support and visitors.
Send email — Use local mail system.
Intelligence Robot — “Robot” is trained to assistant on site support to solve common problem. It will greatly improve the efficiency of working.
Interactive SMS — keep contact with customer via SMS function when offline. No opportunity can slip away.
Multi-language — realized the unlimited communication with the support of the global transmission for all languages.
